Privacy Policy

Last updated: August 13, 2025

Infantino Paramedical Solutions (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website infantinoparamedical.com, in compliance with applicable privacy laws, including Quebec’s Law 25 and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Name, email address, phone number, business name, and other details you voluntarily provide via contact forms, email, or booking tools.

• Technical Information: IP address, browser type, operating system, device information, and browsing behaviour.

• Cookies and Tracking Technologies: Small text files stored on your device to help us remember your preferences, understand website usage, and improve our services.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services

• Manage bookings and client communication

• Improve our website functionality and user experience

• Send updates, promotions, or marketing communications (if you have consented)

• Comply with legal and regulatory requirements

3. Law 25 – Your Rights in Quebec

Under Quebec’s Law 25, you have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Withdraw your consent to the use of your information

• Request the deletion of your information (subject to legal retention requirements)

To exercise your rights, please contact our Privacy Officer:

Privacy Officer
Andrew Infantino
hello@infantinoparamedical.com

4. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences (e.g., language selection)

• Measure website traffic and performance using analytics tools

• Improve our services and marketing

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect website functionality.

5. How We Protect Your Information

We use secure servers, encryption, and access controls to protect your personal data. Only authorized personnel have access to your information, and only for business purposes.

6. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers that help operate our business (e.g., hosting, email, analytics)

• Legal authorities if required by law

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top indicates the latest revision. Updates will be posted on this page.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: hello@infantinoparamedical.com